Banfield Celebrates Associates for National Volunteer Appreciation Week

April 11, 2016 •

At Banfield, we believe in giving back to the communities where we live, work and play. Our 2015 Corporate Social Responsiblity Report highlighted the impact our efforts had last year. Now, in honor of National Volunteer Week, we're taking the opportunity to pause and recognize a few of the associates who have dedicated their time and worked so hard to make a difference for pets and their people. 

Browse our photo gallery and read the stories of our amazing volunteers below!
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In the days leading up to each of our hospital grand openings, Banfield associates devote a portion of their time to help pets at local rescue shelters through our Shelter Services Program. When it came time to open the Des Moines, Washington, hospital, longtime associate and practice manager Heather wanted to make it an extra-special experience for shelter pets in her area.

For three days, Heather and her team provided free veterinary care to dogs and cats at local shelters Lucky Paws Rescue, Second Chance Dogs, and Another Chance Cats. Through wellness exams, dental procedures, spay and neuter surgeries, and more, Des Moines associates treated 19 pets. Treatment for these procedures totaled almost $12,000 in donated care. One of those lucky pets was Hippo, who received a spay, vaccines, nail trimming, a microchip, and allergy testing – all complimentary, and all in the hopes of getting her ready for her forever family.

As Leah Brown from Lucky Paws Rescue, described, “Heather was phenomenal to work with, so patient, helpful, keeping us organized, and answering our questions. We honestly felt like we and the animals were treated like royalty!”

Thank you Heather for leading your team and providing quality care to pets in need in your community!


Last year, more than 1,800 Banfield associates volunteered their time and talent through the Mars Volunteer Program (MVP). Natalya, practice manager at Banfield’s Fountain Valley, California, hospital, took the lead in her market, planning multiple projects within her community.

During one of these projects, Natalya organized a team of associates to pick up trash at a dog-friendly Beach in Huntington Beach, California. The reward for the team was immediate.

“The feedback we got from the community was almost overwhelming,” Natalya says. “People passing by stopped graciously to greet us and thank us for our service — some even offered to help!”

Thanks to you, Natalya, for your hard work serving your community this past year and for setting a great example for associates around the practice. We would like to extend our thanks to all those who have given their time to improve the lives of pets in their communities!


For Utah practice manager Bradey, getting outside his hospital to volunteer not only gives him a sense of fulfillment, but provides him and his fellow associates with an opportunity to come together for a larger purpose. This past fall, Bradey was instrumental in organizing a free microchip event that benefitted 708 pets.

But Bradey’s efforts don’t stop there. This spring, he’s helping to organize another microchip event, as well as volunteering to educate children about responsible pet ownership with the Humane Society of Utah.

According to Bradey, volunteering isn’t even a choice. “Nobody has the resources that Banfield does,” he says. “It’s our responsibility to use them to our fullest potential.”

Dr. Tami

Here at Banfield, we encourage veterinarians to share their love of pets with the community by teaching children the importance of responsible pet ownership. Dr. Tami Lass has been doing just that by volunteering her time at the Children’s Museum of Houston to teach our FutureVet® program.

As the medical director in Houston, Dr. Jacquelyn Schrock knows how important it is for Banfield associates to get out into the community and share their passion for pets.

“Dr. Lass does such a fantastic job really connecting with the community in a way that is both transparent and relatable,” says Dr. Schrock. “We so appreciate her dedication to the FutureVet program and all the work she has done within the community as a result.”

Thank you, Dr. Lass, for your dedication to the FutureVet program and being a valuable resource to children in the Houston area!


At Banfield, we believe in giving back to the community to improve the well-being of pets, but it wouldn’t be possible without practice managers like Christine.

This past October, Christine organized a robust volunteer project with Cleveland Animal Protective League. By the end of the one-day event, 24 associates had donated 168 total hours of time by giving baths, organizing doggie playgroups, making toys and blankets, and even providing much needed veterinary care. What would have taken Cleveland Animal Protective League several weeks was finished in a single day!

Cleveland Field Director Tim Adkins – who also volunteered that day - was amazed. “Christine is a natural at planning and coordinating events and creating partnerships with others,” Adkins said. Best of all, Christine and her team were able to impact the lives of more than 300 shelter pets.

Thank you to Christine and all of our associates who volunteered this year!


Every day, we are grateful for associates like Ashli. Not only is Ashli a stand-out shift lead at our Douglasville, Georgia, hospital, but she also stepped up as a champion for the Mars Volunteer Program (MVP) last fall. She knew that it would be difficult to maximize participation among her fellow associates if she only planned a one-day project. Because of that, Ashli partnered with Pets for Life Atlanta and organized six separate projects throughout the month of October!

Due in large part to Ashli’s leadership, associates from across the market were given the opportunity to volunteer. They went door to door in low-income communities offering spay and neuter vouchers, as well as providing transportation for pets needing veterinary care.

To say that Ashli’s field director, John Ralston, was impressed is an understatement. “Ashli’s leadership and excitement for this project moved many of our associates to get involved to make a difference in the lives of the pets they helped,” Ralston explained.” “Ashli is more than just an MVP Champion! She is a difference maker in leading care forward!”