Melissa moved to Jacksonville in 2013 from South Florida. She received a Bachelor of Science degree in biology at the University of North Florida and is currently studying for her CVT license. Melissa has been with Banfield since March 2017. She has two dogs, Koda and Lyric, and a tortoise named Titto. On her time off, she enjoys cooking, kayaking, mountain biking, photography, reading music, and hanging out with her husband and pups.